When it comes to delicate interactions — say, giving and receiving feedback — email seems to act like some strange form of kryptonite. How many times have you received a poorly worded critique that sent you into a fit of anger? Or sent someone else some mild feedback only to have the receiver respond with a disproportionate level of outrage? What is it about email that makes us so socially inept?
By Jocely K. Glei
OCTOBER 07, 2016
Leaders, like social hierarchies, have been around for tens of thousands of years. One thing has always been true: a strong relationship between a leader and their people is based on the trust that the lead
The article discusses the importance of empathy in leadership, particularly during challenging times. The author highlights a recent incident where a CEO's comments were perceived as callous and insensitive, highlighting the disconnect between leadership and employees.
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